For studio owners and managers
- Sign in. Open the sign-in page, enter your email and type in the six-digit code we send you. No password needed, though you can set one later from your account menu.
- Create your studio. Add its name, time zone and location. Not ready yet? On the dashboard, Load sample studio fills it with practice instructors and classes you can remove any time.
- Invite your team. Open People and choose Invite someone. Add each person's name, email, role and the class types they can teach (for example Vinyasa, Spin, Front desk). Each person gets a private link that works once, for 7 days.
- Add your mobile number on your profile, so you hear about anything that needs you.
- Put classes on the schedule. Add them from Calendar (Create → Class), or bring in a file from Mindbody, Mariana Tek or a spreadsheet under Integrations. Shifts for front desk and other roles go on Shifts; publish the week when it's ready.
- Choose an on-call person on People. If nobody covers a class by the deadline, they get it.
- Check your sub policy under Sub policy: how long people have to answer, and whether you approve each sub or the first yes gets it.
How a cover request works
- An instructor taps Need cover on their class, or you start one from Coverage.
- Ciravo asks only people who are qualified and free: not already teaching, not on time off, and not missing a certification.
- Everyone asked has to answer yes or no. Silence gets a reminder, and classes within a day get a phone call.
- Depending on your plan and settings, the first yes gets the class, or you pick from everyone who said yes. The calendar updates for everyone.
- If nobody can, your on-call person is assigned and managers are alerted.
For instructors and staff
- Accept your invite. Open the link from your studio, then sign in with the six-digit code sent to your email.
- Turn on notifications when Ciravo asks (or under Me), so cover requests reach you right away. Add your mobile number there too; texts are the backup.
- Keep it one tap away. On iPhone, open the site in Safari, tap Share, then Add to Home Screen.
- Need a sub? Open Schedule and tap Need cover on the class. You'll see how many people have answered, and you can cancel if you can teach after all.
- Asked to cover? Answer yes or no from your home screen. A quick no helps as much as a yes: it lets the next person be asked sooner.
- Days off and times you can't work go under Me → Time off & availability. You won't be asked during them.
- Shifts: clock in and out from your home screen. To trade a shift, tap Swap on it under Schedule.
- Your calendar: under Me → Add to your calendar there's a private link for Google, Apple or Outlook Calendar.
Something not working?
Inside the app, open your account menu (your initials, top right) and choose Report a problem. It starts an email with the page you were on and your device already filled in; add what happened and, if you can, a screenshot.
Or email hello@joinrelayy.com. We read every message.